All orders that you place with this website will be subject to acceptance in accordance with these Terms and Conditions.
All orders are subject to availability.
On placing your order online we will immediately send you an ‘acknowledgement of order’ email indicating that your order has been received, the items ordered, payment total and that we are checking availability of stock. Please note that this email is not an order confirmation or order acceptance from us.
Quantity and description of your order will be as set out in the ‘acknowledgment of order’ email.
Acceptance of your order takes place before dispatch. We will inform you once your items are ready to be dispatched from our warehouse.
Upon placing an order, all purchasers shall be advised on an estimated lead time. The estimation shall be in no form binding upon Orientique and shall at no point be a condition of any contractual obligation with purchasers.
Selected Accessories can be pre-ordered and will be dispatched once the goods have been received into our warehouse and quality checked.
Orders containing both 'in stock' accessories and 'due in' accessories will be sent in two parts with in stock items delivered within 3-5 working days of the order and any items to follow sent later. Full payment must be taken for goods to be pre-ordered.
Due to the rustic effect of much of the wood we use and the handmade quality of the home accessories, each piece is likely to be slightly different in measurements, appearance, colour and finish. Dimensions may differ by up to +/- 3cm from the sizes given and an item delivered from our warehouse may differ in character from a similar item viewed online. Products may also vary from shipment to shipment. To avoid disappointment on the day, please bear this in mind when ordering.
You are responsible for checking that all details and aspects of your order are correct and suitable for your requirements, including measurements, quantities, dimensions, product features, colours and textures.
We reserve the right to refuse delivery to any individual or company.
We reserve the right to discontinue products.
We accept most credit and debit cards including: Visa, MasterCard, Visa, Delta, Switch or American Express.